1. Sign Up
The marketplace can be viewed and navigated without logging in. However, functionality is limited—you must be logged in to post or bid on projects, and to message other users.
1.1 Client/Company signup: To post projects a client just needs to create an account, verify their email and complete their profile.
1.2 Provider signup: Signing up as a provider is a more involved process, as FormWork Marketplace uses a vetting system to ensure only high-quality professionals are approved. When signing up, it is essential for providers to complete their bio so we can evaluate their skills and experience. If the provider specializes in 3D BIM or 2D CAD, they must also upload a short portfolio of past work and complete a skill assessment questionnaire. The FormWork Marketplace team will review and vet the account. If the provider meets our standards, their profile will be activated, allowing them to bid on projects.
Additionally, to place bids, a provider must set up their payment details by linking a Stripe account to FormWork Marketplace. Lastly, providers should select their specialties and industries to receive notifications about new projects that match their expertise.
1.3 Notes: Creating an account on FormWork Marketplace is completely free. There are no subscriptions or fees for providers. The only cost is a percentage-based service fee, which is covered by the client as part of the project payment.
2. Posting projects
With an active account, you can quickly post a project and begin receiving competitive bids from vetted providers.
2.1 How to post: Clients can post a project directly from their home page. Each posting must include a specialization and discipline to ensure it appears in relevant searches and notifies providers with matching skills. It must also include a deadline for accepting bids. Additional details such as an estimated budget, preferred completion date, and any supporting images or documents are encouraged to help providers accurately understand the project scope.
2.2 Receiving bids: Providers will submit bids that include their quoted price, payment terms, and estimated completion date. Clients can view each provider’s profile, including their experience, past work, and reviews, to make an informed decision.
2.3 Choosing a provider: Based on the bids received, the client can choose to accept or reject any proposal. If a bid is rejected, the provider may submit a new offer with a revised price. Once a bid is accepted and the provider confirms availability, the client proceeds with payment according to the agreed terms, and the work can begin.
3. Bidding on projects
A provider will be notified whenever a project is posted that matches their selected specialties and disciplines. Providers can also browse the marketplace and search for relevant projects using keywords.
3.1 Placing a Bid: Providers can submit a bid by specifying their fee, estimated completion date, and preferred payment structure (e.g., milestone-based or 20% upfront / 80% upon completion). They may also include notes or attach examples of past work to strengthen their proposal.
3.2 Notes: Providers may message the client who posted the project to ask questions and clarify the project scope. However, this feature must not be used to bypass FormWork Marketplace’s payment system. Doing so exposes both parties to risk and violates our Terms and Conditions.
4. Features
4.1 Reviews: Upon project completion, both clients and providers can leave reviews about their experience working together. These reviews are publicly visible and help build trust within the community.
4.2 Profile Customization: Users can write bios and upload files of various formats (including .rvt for BIM) to showcase their experience, skills, and past work.
4.3 Dispute Resolution: FormWork Marketplace has systems in place to address any disputes between clients and providers. Our team works to ensure that all transactions are secure and that both parties have a positive experience with high-quality project outcomes.
4.4 Support: FormWork Marketplace offers ongoing support for any issues that may arise—whether users need help getting started, are experiencing technical difficulties, or have transaction-related concerns. Contact: support@formworkmarketplace.com
5. Important info
5.1 Referral Bonus: Users who refer others to the platform will receive a 5% cash bonus based on the referred user's first transaction. Contact: admin@formworkmarketplace.com for more information.
5.2 Anti-Circumvention Policy: FormWork Marketplace charges a commission fee as part of the total project cost. Clients may be tempted to bypass the platform to avoid this fee—however, doing so is a violation of our Terms and Conditions and exposes both parties to unnecessary risk. Transactions completed outside the platform are not protected or supported by FormWork’s systems.
To maintain a safe and fair environment, we also offer a reporting bonus to any user who alerts us to circumvention attempts. Contact: admin@formworkmarketplace.com to report violations or learn more.