We’re here to help! Whether you have a question, need support, or just want to share feedback, our team is ready to assist you. Choose any of the options below to get in touch.
1. Contact Information
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Email:
- Reach us at support@yourcompany.com for any inquiries. We aim to respond within 24 hours.
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Phone:
- Call us at 1-800-123-4567. Our phone lines are open from 9:00 AM to 6:00 PM, Monday to Friday.
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Live Chat:
- Chat with our support agents directly on our website. Click on the chat icon at the bottom right corner of the page to start a conversation. Available from 9:00 AM to 6:00 PM, Monday to Friday.
2. How to Reach the Right Department
To ensure your inquiry is handled by the right team, please refer to the following:
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General Inquiries:
- For questions about our products, services, or general information, contact our main customer support at support@yourcompany.com.
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Order Support:
- If you need help with an existing order, including tracking, changes, or cancellations, please email us at orders@yourcompany.com or call our order support line at 1-800-234-5678.
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Technical Support:
- For assistance with technical issues, such as website problems or product malfunctions, reach out to our tech team at techsupport@yourcompany.com.
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Billing and Payments:
- For billing inquiries, payment issues, or refunds, contact our billing department at billing@yourcompany.com.